Residential phone service Provider
If you are trying to pick a new landline telephone service provider for your home or office, there are some facts about POTS that you should consider before making a final decision on a phone service provider:
- The rising popularity of VoIP systems
- The shift towards wireless service and away from landline service
- How technology determines cost for traditional telephone service
- Recent policy changes and trends that have affected telephone companies
VoIP and Wireless Service
Many recent studies have documented the fact that, while traditional telephone service is still the main source of phone service nationwide, many people choose alternative phone services instead. Many business and homeowners have begun to realize that they can save a lot of money by switching to VoIP, and many young people are deciding to skip out on landline service entirely in favor of using only a wireless service.
So why are so many people switching away from traditional telephone service providers? The most obvious reason is cost. Landline service with a traditional telephone service can be very expensive, especially when compared to landline VoIP service.
For example, an Unlimited Long Distance residential plan with MCI with unlimited nationwide calling costs $59.99/month. On the other hand, a residential VoIP Phone Service plan with a company like ITP costs $8.32/month for unlimited nationwide calling.
How Phone Service Technology Decides Cost
Traditional telephone service is more expensive than VoIP because of the differences in POTS and VoIP technologies. The major difference is that POTS handles calls as analog data, while VoIP handles calls as digital data. Analog data is made up of electronic frequencies, while digital data is made up of binary code.
Analog data is cheap and easy to send over a short distance. However, it is hard to send analog data over a long distance without losing a lot of sound quality. This is where the PSTN comes in.
As we said before, traditional telephone companies rely on the PSTN. The PSTN is composed of many devices like towers, satellites, cables, telephone lines, and switchboards. Altogether, these devices form a nationwide grid. When a call is sent over the PSTN, it travels between locations on the grid until it reaches its final destination.
It can cost a lot to transfer a call so many times between so many locations. This is why so many phone companies charge extra for long distance and international calling. And even though many parts of the PSTN have been converted to digital telephony, the system still relies on the same infrastructure (and the last mile of service is almost always analog).
In addition, local calling can be expensive with the PSTN because the call may still have to travel a long way. For example, imagine that you want to call your local library which is just a few blocks from your house. You might think that this call would be quick and easy but really your call will need to be transferred through the most convenient location on the PSTN first.
That location on the PSTN could be miles away. This means that to call a location that’s just a few blocks away, your call will first need to travel miles away and then miles back before it can reach the library.
The PSTN is also an old system, and it requires regular maintenance and repair. A customer’s monthly bill reflects the cost of upkeep for this large aging system.
How do VoIP and Wireless Service fix this?
Because VoIP service is digital, it can easily be sent over the Internet. So, if you have a VoIP service and you need to make a call to someone else who has VoIP service, your call travels entirely over the Internet. Your VoIP provider can quickly determine the fastest route for your call and send it without any unnecessary stops along the way.
Unlike analog calls, digital calls don’t lose any quality when they are sent over a long distance. So you can send them an incredibly long distance without worry.
Wireless service is also a digital service. Digital frequencies from cell phones are carried by cellular network towers. These towers make up the MTSO, or Mobile Telephone Switching Office, which is the cellular equivalent of the PSTN.
There are lots of wireless service providers, some of which are subgroups of larger telephone companies, like Verizon Wireless. But there are also companies that only provide wireless service, like Sprint or T-Mobile.
Because the internal structure of the mobile network is similar to the PSTN, wireless service can cost almost as much as POTS landline service, so customers are not necessarily choosing wireless over landline because of a difference in cost. Rather, customers are choosing to eliminate landline service because they have discovered that their wireless phones can essentially serve as both a mobile and a home phone. This means that they can simply eliminate the cost of an extra line by canceling their landline service. According to some studies, 1 in 4 American households use only wireless service today.
Of course, completely cutting the cord is not for everyone. Many people feel more comfortable using a traditional landline. Most of the people who are choosing to eliminate landline service are young and have been mostly dependent on their mobile phones for a long time. Check out some of our other articles to see if cutting out landline service is right for you.